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Rodeo Group

<p>Unfortunately, discount codes for our online store rodeo.co.uk (such as your welcome code received via email), cannot be used on click and collect orders as this is a separate site connected to our retail stores.</p>

Unfortunately, discount codes for our online store rodeo.co.uk (such as your welcome code received via email), cannot be used on click and collect orders as this is a separate site connected to our retail stores.

Can I use my discount code?

In-Store Click & Collect

Where do you ship?

Will my doughnuts be fresh if being sent by post?

How long does shipping take and do you ship next day?

Can I select the time my order is delivered?

What is DPD Pre-12 Delivery?

Does anyone need to be in for the time of delivery?

I can't find my confirmation email?

My order hasn't arrived, what happens next?

My order has arrived, but its been damaged?

My order has arrived, but somethings not right?

Shipping and Delivery

Can I change something in my order?

Can I cancel my order?

Changes and Cancellations

Can I eat your doughnuts if I have a nut allergy or any other allergy?

Can I eat your doughnuts if I have a milk or egg allergy?

I have an allergy that you haven't listed above, what do I do?

What's in your doughnuts?

How are your doughnuts made?

How long do your doughnuts last?

How fresh are your doughnuts?

Do you have any vegan friendly doughnuts?

Do you have Gluten Free doughnuts?

How can I tell what doughnuts are Gluten Free?

Is your gluten free range suitable for people with Coeliac?

Allergens and Dietary

How do I place a corporate order?

Can I place an order for my wedding/party?

I have a Marketing/PR request, who should I contact?

Corporate and Events

Do you have a loyalty scheme?

How can I sign up to the in-store loyalty scheme?

How do I earn points for the in-store loyalty scheme?

What rewards can you claim through the loyalty scheme?

I have a physical loyalty stamp card, what do I do?

Do loyalty points expire?

In-Store Loyalty

Can I collect my order after my selected time slot?

How does Click & Collect work?

Where do I collect my order?

Can I collect my order early?

What happens if I don’t collect my order?

Can someone else collect my order?

Can I collect loyalty points on Click and Collect orders?

Can I cancel or refund my Click & Collect order?

Why has my Click & Collect oder been cancelled?

Can I change my collection details?

Father Day Deliveries 2026

Can I use my discount code?Updated 2 hours ago